Lundy North Contracts (“we,” “our,” “us”) respects your privacy and is dedicated to safeguarding your personal information in line with applicable data protection laws. This Privacy Policy outlines how we gather, use, store, and protect your personal data when you engage with our website, services, and organization. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect and process various types of personal data, depending on how you interact with us, including:

• Contact Information: Details like your name, email address, phone number, and company information when you complete forms, subscribe to updates, or communicate with us.
• Transaction Details: Information about services you purchase from us, including payment and billing data.
• Technical Data: Information such as your IP address, browser type, time zone, and data about your interactions with our website (e.g., pages viewed, time spent, click rates).
• Communication Records: Documentation of your correspondence with us, including emails, phone calls, or messages exchanged through our website.
• Usage Information: Data on how you use our services, including features accessed and usage frequency.

2. How We Use Your Information

We use your personal data for several purposes, including:

• Service Delivery: To provide and manage the services you have requested, such as employment solutions, back-office support, and payroll processing.
• Customer Communication: To respond to inquiries, provide customer support, and share important updates related to our services.
• Marketing and Promotions: With your permission, we may send promotional materials, updates, and information about services that may interest you.
• Service Improvement: To analyze and enhance our services and website to better address your needs.
• Legal Compliance: To meet legal obligations, including tax regulations, employment laws, and industry standards.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contract Performance: Processing necessary to fulfill a contract, such as providing payroll or employment services.
• Consent: In some instances, we rely on your consent to process personal data, particularly for marketing purposes. You may withdraw consent at any time.
• Legitimate Interests: Processing data for our legitimate interests, such as enhancing services or ensuring website security.
• Legal Obligation: Processing data to comply with legal requirements.

4. Sharing Your Information

We may share your personal data in the following situations:

• Service Providers: Third-party providers that assist us in delivering our services, such as payment processors and IT support. These providers are required to protect your data and use it only as specified.
• Legal and Regulatory Bodies: We may disclose your information to government authorities or law enforcement if required by law or to protect our rights.
• Business Transfers: In the event of a business sale, merger, or acquisition, your personal data may be transferred to the new owners.

5. Data Security

We take appropriate measures to safeguard your personal data from unauthorized access, disclosure, or alteration, including:

• Encryption: Using encryption technologies to protect sensitive data during transmission.
• Access Controls: Limiting access to your data to authorized personnel only.
• Regular Audits: Conducting periodic reviews of our data protection measures to maintain their effectiveness.

While we make every effort to protect your information, no security system is entirely infallible, and we cannot guarantee absolute data security.

6. Data Retention

We retain your personal data only as long as necessary for the purposes for which it was collected, including compliance with legal, accounting, or reporting requirements. Once your data is no longer needed, we will securely delete or anonymize it.

7. Your Rights

You have several rights regarding your personal data, including:

• Access: Request access to the personal data we hold about you.
• Correction: Request corrections for any inaccuracies in your personal data.
• Erasure: Request deletion of your personal data, subject to specific conditions.
• Restriction: Request limitations on the processing of your data in certain circumstances.
• Objection: Object to the processing of your data, particularly if based on our legitimate interests or for marketing purposes.
• Data Portability: Request the transfer of your data to another organization, where technically feasible.

To exercise any of these rights, please contact us at info@lundy.ltd or call us at 03330382266.

8. Cookies

Our website uses cookies and similar technologies to improve your experience and gather data on usage patterns. Cookies are small data files stored on your device that help us enhance your experience on our site. You may control cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or services. Significant updates will be communicated via our website or other relevant channels. We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Lundy North Contracts
Phone: 03330382266
Email: info@lundy.ltd
Address: [Address]